Help & Support

Need help with FlowHue? Find answers to common questions below or contact our support team.

Getting Started

How do I purchase images?

Browse our collection, click on any image to view details, then purchase credits or subscribe to a plan. Use your credits to download images instantly.

What payment methods do you accept?

We accept all major credit cards through our secure payment processor, Stripe.

Do I need an account to download images?

Yes, you'll need to create a free account to purchase credits and download images.

Credits & Subscriptions

How do credits work?

Purchase credit packs and use credits to download images. Each image costs a certain number of credits based on its resolution and quality.

Do credits expire?

Yes, purchased credits expire twelve (12) months after purchase. Subscription credits expire at the end of each billing cycle.

Can I get a refund?

Please review our Terms of Use for our refund and cancellation policy.

Licensing & Usage

Can I use images commercially?

Yes! All images come with our Universal License which allows both personal and commercial use.

Do I need to provide attribution?

No, attribution is not required but is appreciated.

What can't I do with the images?

You cannot resell or redistribute the images as standalone files. See our License Agreement for full details.

Account & Privacy

How do you protect my data?

We take privacy seriously. Read our Privacy Policy to learn how we collect, use, and protect your information.

How do I delete my account?

Contact our support team at support@flowhue.art to request account deletion.

Still Need Help?

If you can't find the answer you're looking for, please contact our support team:

Email: support@flowhue.art

We typically respond within 24-48 hours during business days.